Playbook · Chapter 06

The standard that does not change.

The technology will change. The problems will change. The solutions will change. Our standard should not.

Start with what needs to change, not with the technology we want to use.

Something is better only when we can demonstrate that it is better.

Use the minimum complexity required to achieve the best result.

Value is created when solutions work in the real world.

Define the baseline, measure the outcome and quantify the difference.

Build, deploy, learn and continuously improve.